Notifications

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Issue

Symptoms

  • A single ESX record is updated multiple times.
  • On every update, the morid, ip address, etc. changes

Release

All

Cause

  • ESX data is fetched by the 'VMWare - vCenter ESX Hosts' probe.
  • The identifier for the ESX server is correlation_id.
  • In this case, there were multiple ESX hosts with the same correlation_id and serial number. Due to this, the same ESX record is getting updated.

Resolution

  • Check with VMWare admin to understand why multiple ESX servers share the same correlation_id and serial number.
  • To temporarily resolve the issue, modify the ESX identifier.

 

Article Information

Last Updated:2019-08-02 20:36:57
Published:2019-07-19