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Description

Error message "ManyToManyChecker undefined, maybe missing global qualifier" shows when opening records from scoped application in Agent Workspace.

Steps to Reproduce

  1. Switch to any application other than Global eg: "CMDB Workspace" (Install plugin "CMDB Workspace" if not already installed)

  2. Open Agent Workspace > CMDB > Servers > Any record
    /now/workspace/agent/record/cmdb_ci_server/6cabe993c611222500bb025775ec8732

    Observe the error "ManyToManyChecker undefined, maybe missing global qualifier"

    The localhost logs:
    java.lang.SecurityException: ManyToManyChecker undefined, maybe missing global qualifier
    Caused by error in sys_declarative_action_assignment.1a3fb85453103300099addeeff7b1259.condition at line 1
    ==> 1: !(new ManyToManyChecker().isManyToMany("cmdb_ci_server"))

Workaround

This problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.


Related Problem: PRB1353597

Seen In

New York Patch 2
SR - ITOM - Discovery and Service Mapping - 201908

Fixed In

New York Patch 6
Orlando

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-06-09 02:24:13
Published:2020-06-09