Notifications

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Issue

Symptoms

After a user attempts to reset their password they encounter the following error

Password Reset Error - General error. Contact the service desk for assistance

 

Cause

The Password Reset Process that you are using might not have a Credential Store associated with it.

Resolution

Add an appropriate Credential Store to the Password Reset Process and save it.

 

 

Article Information

Last Updated:2019-08-02 20:37:05
Published:2019-07-18