Notifications

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Description

Symptoms

Flow designer Flow does not trigger when Journal fields are updated

Release

London+

Cause

If the Flow (in Flow Designer) has trigger conditions "Record inserted or updated" on the incident table, the Flow will not trigger with Journal field updates

Resolution

Change the "Run trigger" on the flow to "Only if not currently running". And that should fix the issue

Article Information

Last Updated:2019-08-12 06:11:28
Published:2019-08-12