Notifications

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Symptoms

Unable to access ServiceNow Mobile app on mobile devices

Error message: The instance you are trying to connect do does not support this mobile app

Release

Madrid

Cause

The ServiceNow Mobile app is only compatible with New York

Resolution

Use the ServiceNow Agent app for Madrid on mobile devices

Additional Information

https://apps.apple.com/app/servicenow-agent/id1446951408

Article Information

Last Updated:2019-07-12 11:06:18
Published:2019-07-12