Description

How to deactivate catalog items pop-ups on mouse hover to show item details?

Procedure

System property glide.sc.cat_view_use_popup_for_details controls the behavior as per documentation below:

When browsing for a category or a catalog item, use the info icon next to the category or catalog item to preview category or item details:

Type: true | false

Default value: false

https://docs.servicenow.com/csh?topicname=r_ServiceCatalogProperties.html&version=latest

 

Applicable Versions

All versions

Additional Information

However, if the UI Macro: "sc_catalog_homepage_subcat" does not have the latest OOB version, it could affect the behavior of System property glide.sc.cat_view_use_popup_for_details.