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Symptoms

Microsoft Office 365 Cloud License Management has been set up as documented: Set up Microsoft Office 365 Cloud License Management

but throws an error in the system logs when running the "SAM - Import User Subscriptions" job:

SAM:SampO365Admin: Unhandled exception for profile : 011d2db01b867b00ee510d43cd4bcb41 : Error: { 
"error": { 
"code": "Authorization_IdentityNotFound", 
"message": "The identity of the calling application could not be established.", 
"innerError": { 
"request-id": "42f6011f-a096-4446-b819-b56e5fd7040a", 
"date": "2019-06-19T19:58:39" 


}: no thrown error 

Release

Madrid

Cause

Microsoft no longer supports procedure 1 described in the documentation.

Resolution

Follow procedure 2 from the mentioned documentation page Set up Microsoft Office 365 Cloud License Management

To register an application for Office 365 in the Microsoft Azure portal, navigate to Microsoft Azure App registrations (Preview).

Article Information

Last Updated:2019-07-05 01:44:27
Published:2019-07-05