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Logo is not displayed on classic mobile app - Known Error
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KB0753133

Logo is not displayed on classic mobile app


291 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Build info: Madrid patch 1 and above

Steps to Reproduce

1. Navigate to <instalce>/$m.do
2. Navigate to Service Portal Home
Notice the logo is displayed
3. Login to classis mobile app mobile device
4. Navigate to Service Portal Home
Notice the logo is NOT displayed - see the screenshot

Workaround

This is expected behavior and by design in all currently supported releases for classic mobile app


Related Problem: PRB1349885

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