Issue
Knowledge Base article count in Knowledge homepage is not the same as the Published articles on the knowledge base
Knowledge article count is incorrect
Please see below screenshot referring to the article count
Cause
The Knowledge homepage is counting the Knowledge Base articles based on the following filter:
1) Knowledge Base sys_id of the articles
2) Knowledge articles are in [published] state
3) Valid to date is >= date today
4) Language is the logged in user's language
5) Active is true
Resolution
For example, if the user's language is in English, the Knowledge Homepage will only display knowledge article count of all articles in English.
It is filtering the articles first according to the above criteria
