Symptoms

MID Servers status is DOWN in instance - Agent log * ERROR * Cannot write or delete file C:\<MID Server>\agent\Work\remote.properties

Release

Any Release

Cause

• Upon reviewing MID Server agent folder, C:\<MID Server>\agent\Work\remote.properties, found file "remote.properties" is set to Read-only.
• Hence, MID server status is showing DOWN in instance.

Resolution

• Locate the remote.properties file under the work directory of the Mid Server agent folder. Uncheck Read-only Attribute and click Apply.
• Restart MID Server service in Host Machine.

Result

• This change brings the MID Server Status to UP in instance successfully.