Notifications

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Symptoms

Not able to use service catalog related actions in a flow designer

Release

London, Madrid

Cause

By default few plugins are not activated by system and "Flow Designer support for the Service Catalog plugin (com.glideapp.servicecatalog.flow_designer)" is one of them.

Resolution

They must be activated by ServiceNow personnel.

Additional Information

Please request for a plugin activation from Hi Service Portal as mentioned in the below url: 
https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/flow-designer/task/request-sc-trigger-flow.html 

Article Information

Last Updated:2019-06-30 09:36:40
Published:2019-06-30
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