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Documentation for Knowledge APIs - Support and Troubleshooting
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KB0752568

Documentation for Knowledge APIs


892 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Unable to find documentation for Knowledge APIs used for Knowledge service portal.

Resolution


The product team has confirmed the APIs relating to Knowledge search/ fetching data/facets for service portal is intentionally meant for internal use only. Documentation is not available for these as they require a deep understanding of internal code and could potentially cause issues if implemented incorrectly. Due to this, our team does not plan on releasing documentation for the APIs.

 


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