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Description

Reporting condition options missing after upgrade to Madrid

Steps to Reproduce

1) Log into OOTB London Patch 6b instance.
2) Go to view / run
3) Click on Create a report button (top right corner).
4) Use the following configuration:
- Report name: test
- Source type: table
- Table: Task [task]
5) Click on the funnel icon
6) Select 'Task type' as a field
Behavior: You can see a lot of choices for the second field in the condition with 'is one of' / 'is not one of'
7) Upgrade instance to Madrid Patch 2
8) Perform steps 2 - 6 again
ISSUE: Only 4 choices are visible.. 'is one of' / 'is not one of' are not visible anymore

Workaround

This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available..

 


Related Problem: PRB1349610

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-08-12 12:45:06
Published:2019-06-28