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Export Variables in RITM - Support and Troubleshooting
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  • Export Variables in RITM
KB0752531

Export Variables in RITM


5823 Views Last updated : Apr 23, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Overview

Need to export the RITMs with the associated variables 

Steps to Replicate - In OOTB instance

1. Go to a RITM record 
2. Right-click on the header and go to Export --> PDF 
3. Notice the exported PDF missing the variable section 


Cause

This is the expected behavior. The PDF export does not support rendering the 'Variable Editor'.
PDF Export can only export Form Sections and Lists.


Resolution

Workaround

1. Open the RITM in the nav page content section 
2. Go to settings (right-hand top gear icon) --> General --> click on printer-friendly version 
3. This will open the printer-friendly version of the RITM in the new tap 
4. use save as PDF 


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