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Password is blocked after only one unsuccessful attempt - Support and Troubleshooting
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  • Password is blocked after only one unsuccessful attempt
KB0752484

Password is blocked after only one unsuccessful attempt


749 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Users are getting locked out of their accounts after only one unsuccessful password entry.

Release

all releases.

Cause

password_reset.request.max_attempt is set to 1.

Resolution

Set the property password_reset.request.max_attempt to 2 or more. Can also be located in Password Reset > Properties module.

 


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