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Symptoms

Dashboard is showing a blank page with empty selector when there are dashboard names with special characters

Environment

/$pa_dashboard.do

Cause

The characters causing the issue include things like a newline, tab, ❤, ♥ or ç (likely introduced by copy pasting values from some external rich text value).

Resolution

In order to solve these issues an administrator can go to the dashboard table /pa_dashboards_list.do and alter the title fields removing the special characters.

 

Article Information

Last Updated:2019-06-27 00:38:21
Published:2019-06-27