Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
"Dashboard not found" error on landing page after login to ServiceNow - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • "Dashboard not found" error on landing page after login to ServiceNow
KB0752272

"Dashboard not found" error on landing page after login to ServiceNow


1064 Views Last updated : Jan 3, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Users receive "Dashboard not found" error when logging into the instance.

Release

All releases

Cause

The system property "glide.login.home" for Homepage Splash Page has been modified to point to a dashboard which does not exist on the instance.

Resolution

Update the "glide.login.home" system property's value to the out-of-box value (home_splash.do?sysparm_direct=true) or any other valid dashboard URL.


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.