Description
Symptoms
After installing Connect Support, the Collaboration menu is not available within the application menu.
Release
All releases
Cause
This can occur when the application menu for Collaboration is disabled.
Resolution
Set the Collaborate application menu record to 'active = true'. The default URL for this application menu is:
/nav_to.do?uri=sys_app_application.do?sys_id=3bb69c02d73321002ae9602b6e6103b2