When ITIL user accesses timecard table, a new view with name "default" is created

Steps to Reproduce

- Login as ITIL user
- This user needs to have Time card access.
- Create a new record.
- A new view with name "default" is created against this user.

Expected result - User should see default view configured on time_card table and new view should not be created.

Actual result - User gets a new view named as "default" view


Please modify script of the below OOB view rule



else if (gs.nil(view))
answer = "default";



else if (gs.nil(view))
answer = "";

To set the view to default, we need to pass the name as blank and not "default". Since there is no view with name "default", system creates one for the logged in user.

Related Problem: PRB1350234

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Article Information

Last Updated:2019-07-10 22:15:18