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Description

Symptoms

After creating a Guided Tour and opening the guided tour designer, the 'Preview' or 'Play' button will open a new tab but the Guided Tour will not start.  No introduction dialogs, and no callout boxes will appear. 

Release

Madrid

Cause

The cause may be that the sys_property com.glide.embedded.help.enabled is turned off (value = false).  

Resolution

To use Guided Tour features, it is advised to turn on (value = true) this system property. 

Article Information

Last Updated:2019-08-02 20:39:22
Published:2019-06-21