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Description

Symptoms

 From the mobile application, the 'state' field displays different choice values compare to the Desktop on the incident form.

Release

All

Cause

Different configuration between the mobile and the default view.

Resolution

You need to re-configure the choice values in mobile view for the field 'state'.

  1. Open the incident form
  2. Change the view from default to mobile
  3. Right click on the field 'state'
  4. Choose configure dictionary
  5. Scroll down and click on the tab 'Choices'
  6. Select the values you want to display
  7. Save the change

 

Article Information

Last Updated:2019-08-02 20:39:46
Published:2019-06-19