When you have lists with more than 1000 records and try to skip to a specific row for the second time, it reset to 1 regardless what you entered.

Steps to Reproduce

1 - Go to incident.list on a high volume instance.
2 - Set the Skip to row to 1500 and press enter. See the list shows 1500 to 1549 of the total records.
3 - Change the last digit of 1500 to 1501 and press enter. Notice it resets to 1 and shows 1 to 50 of the total records.


This problem has been fixed in Orlando. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.

Related Problem: PRB1349269

Seen In

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Fixed In


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Article Information

Last Updated:2020-07-11 22:20:39