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Column search showing duplicate catalog items in Catalog Item list view for non-english languages - Support and Troubleshooting
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KB0750574

Column search showing duplicate catalog items in Catalog Item list view for non-english languages


936 Views Last updated : Mar 12, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

If a user is searching in the "sc_cat_item" list view with a particular keyword then the results are duplicate in non-english language. For example, if a user searches for *laptop in the name of the catalog item then he sees duplicate results which have same name and same sys_id.

Release

All releases

Cause

The issue is caused due to duplicate translations in the "sys_translated_text" table for the same catalog item, one on the table "sc_cat_item" and the other on the table "sc_cat_item_producer"

Resolution

Remove the duplicate entries in the "sys_translated_text" table for the same catalog item and Make sure to have only one translation per catalog item per field and per language for both the tables sc_cat_item & sc_cat_item_producer.

Then do re-indexing of the search source after deletion of duplicate records.

 


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