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Discovery Pattern -Stacked Switch - 38.13 The name of the switch is not available, only the serial number. - Support and Troubleshooting
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  • Discovery Pattern -Stacked Switch - 38.13 The name of the switch is not available, only the serial number.
KB0750531

Discovery Pattern -Stacked Switch - 38.13 The name of the switch is not available, only the serial number.


1703 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Discovery Pattern -Stacked Switch - 38.13 The name of the switch is not available, only the serial number.

  • Expected Result: Should display "Name-SerialNumber"
  • Actual Result: Only "SerialNumber" is displayed.

Release

  • Madrid Patch 1 Hot Fix 2

Cause

In OOB discovery pattern for stacked switch step 38.10 does not contain name - $cmdb_ci_ip_switch[1].name

Resolution

  1. In step 38.10 added the name to the StackSlave table, that name information will exist.
  2. In step 38.13 changed the column name value to be the StackSlave name + StackSlave serial number.

Screenshots of the steps change and the result.

  • Step 38.10

 

  • Step 38.13

  • Result


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