[Madrid] Javascript compiler exception error in logs when accessing the Incident form.


  1. General platform slowness.
  2. Error messages are generated for the file element_reference_read_write.xml that state: " *** WARNING *** Javascript compiler exception: missing name after . operator" in logs. 



Steps to Reproduce

1) Log into OOTB Madrid instance.
2) Type in the Filter navigator and press enter.
3) Check the logs.

Few messages of the following kind visible from the log.

Javascript compiler exception: missing name after . operator (Phase 2 Jelly: file:/glide/nodes/danellomobile002_16077/webapps/glide/itil/WEB-INF/ui.jtemplates/doctype/element_reference_read_write.xml.2; line 3) in:


This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1328635

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201908

Fixed In

Madrid Patch 7
New York

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-04-01 03:50:46