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Description

[Madrid] Javascript compiler exception error in logs when accessing the Incident form.

Symptoms:

  1. General platform slowness.
  2. Error messages are generated for the file element_reference_read_write.xml that state: " *** WARNING *** Javascript compiler exception: missing name after . operator" in logs. 

 

 

Steps to Reproduce

1) Log into OOTB Madrid instance.
2) Type incident.do in the Filter navigator and press enter.
3) Check the logs.

ISSUE:
Few messages of the following kind visible from the log.

Javascript compiler exception: missing name after . operator (Phase 2 Jelly: file:/glide/nodes/danellomobile002_16077/webapps/glide/itil/WEB-INF/ui.jtemplates/doctype/element_reference_read_write.xml.2; line 3) in:
...
...


Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1328635

Seen In

There is no data to report.

Intended Fix Version

Madrid Patch 7
New York

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-08-14 10:48:48
Published:2019-07-22