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Description

[Madrid] Javascript compiler exception error in logs when accessing the Incident form.

Symptoms:

  1. General platform slowness.
  2. Error messages are generated for the file element_reference_read_write.xml that state: " *** WARNING *** Javascript compiler exception: missing name after . operator" in logs. 

 

 

Steps to Reproduce

1) Log into OOTB Madrid instance.
2) Type incident.do in the Filter navigator and press enter.
3) Check the logs.

ISSUE:
Few messages of the following kind visible from the log.

Javascript compiler exception: missing name after . operator (Phase 2 Jelly: file:/glide/nodes/danellomobile002_16077/webapps/glide/itil/WEB-INF/ui.jtemplates/doctype/element_reference_read_write.xml.2; line 3) in:
...
...


Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1328635

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - PA Premium Integration - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201908

Fixed In

Madrid Patch 7
New York

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-10-31 16:46:51
Published:2019-07-22