Notifications

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Symptoms

Date/Time fields on Service Portal form page show a validation error and form cannot be saved

Release

All Supported

Environment

Service Portal

Cause

System Property "glide.sys.time_format" has an invalid value. One example is that there are extra spaces in the value field.

Resolution

Please review the value for "glide.sys.time_format" System Property and make sure there are no spaces or an invalid value.

 

Article Information

Last Updated:2019-06-06 06:31:54
Published:2019-06-05