Issue
Workflow timers stuck
Scheduler not processing jobs in the instance
sys_trigger table has lots of jobs queued in Red ready state
Release
All releases
Cause
The Cluster Control [sys_cluster_control] paused flag was set to true
Resolution
Restart (Stop and Start) the schedulers from the Left Navigator (Type scheduler in the left navigator) and check the status. Please see KB0684399 for more details and screenshots.
The other issue could be upgrade pause did not change its status
➔ Go to [sys_cluster_control] table and set the Pause flag to false
Related Links
KB0994414 - Workflow Timer is getting stuck after it is due
KB0656551 - Troubleshoot a Workflow Timer activity taking longer run time
KB0684399 - Ways to confirm, start, and stop dead scheduler worker threads
