Symptoms

In the event that you are unable to locate reports or dashboards, there are certain things you can check for to determine whether your reports/dashboard are truly missing or if they are just out of your view. 

• Simply check to see if you have favorites showing only in your report list view (See KB: "How to look for apparently missing reports in the View / Run report list layout" )
• If you are an admin or the creator of a report/dashboard and you still can't see them, check to see which domain the report/dashboard was created in.

Release

All Releases

Cause

Reports and Dashboards can appear to be missing if you have set preferences in your list view to only show favorites that you may have marked or if you are not in the same domain in which the reports/dashboard were created in.

Resolution

If you have a report "Test Report" that is created within the domain "TOP/Domain1/Domain2", you would have to be in the correct domain in order to view/edit the report. If the user only has domain privileges of "TOP/Domain1" on their User record, then they would have to go into the Domain2 in order to see this report since this was the domain that this report was created in. The same applies towards dashboards as well.