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Printer Friendly View Cuts Off Text - Support and Troubleshooting
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  • Printer Friendly View Cuts Off Text
KB0749864

Printer Friendly View Cuts Off Text


549 Views Last updated : May 29, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

When using the Printer Friendly View for a form, the printed output or print preview may appear cut off horizontally. A scrollbar often appears, and content that extends beyond the visible window does not print correctly.

Release

Printer Friendly View on any form.

Cause

This issue is typically caused by a long, unbroken string of text in one of the form fields. These continuous strings—such as a series of IDs or data with no spaces—are treated as single "words" that cannot wrap, forcing the layout to extend horizontally.

To identify the problematic field:

  1. Open the form in Printer Friendly View.
  2. Scroll horizontally all the way to the right.
  3. Scroll vertically until you locate the field with a long, unwrapped string.
  4. Example: A field containing long strings like abc123def456ghi789... with no spaces will trigger this behavior.sample

  5.  

Resolution

To fix the issue:

  • Edit the field value to insert spaces or line breaks into the long, continuous string.
  • This allows the text to wrap correctly within the printable view, eliminating the horizontal scroll.

Additional Notes

  • This is a formatting limitation of how browsers handle long, unbroken text.
  • Consider using delimiters (e.g., commas, semicolons, or line breaks) in structured fields where long strings are common.

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