Issue
Symptoms/Limitation
- When Exporting to XML a record which includes Variables such as service catalog items the Variables are not exported.
- Currently the Export to XML only includes Journal Fields and Attachments as related records.
Release
- Madrid and previous versions
Cause
- This is an Export XML limitation
Resolution
- There is no workaround available. If this is done in the context of an Export/Import from an instance to another the Variables should be recreated in the target instance.
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