Symptoms

ServiceNow MID Server status shows (not installed).

Executing bin/mid.sh status results following:

"ServiceNow MID Server (not installed) is running: PID:59954, Wrapper:STARTED, Java:Started"

Release

Madrid, London

Environment

Red Hat Linux Server release 7.3 (Maipo)

Cause

Observed the MID wrapper was upgraded from London with systemd instead of init.d which is causing the output as not-installed.

Resolution

To run the MID server on the linux machine run following commands.

sudo ./mid.sh install

sudo ./mid.sh start

sudo ./mid.sh status

Result

$sudo ./mid.sh install

Installing the ServiceNow MID Server daemon using systemd...
creating default service file...
Created symlink from /etc/systemd/system/multi-user.target.wants/mid.service to /etc/systemd/system/mid.service.

sudo ./mid.sh start

Starting ServiceNow MID Server with systemd...
Waiting for ServiceNow MID Server...
running: PID:6096