Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
How to get field translated text from server script code - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • How to get field translated text from server script code
KB0749769

How to get field translated text from server script code


9086 Views Last updated : Oct 19, 2022 public Copy Permalink English (Original)
  • English (Original)
  • Japanese
KB Summary by Now Assist

Issue

Use the following approach to get the translated text for a field from the server script. This approach is applicable for any fields of type "Translated Text" or "Translated HTML".

Procedure

Execute the following server script code to get the translated text:

// get translated text
var trans_text = '';
var gr = new GlideRecord("<tablename>");
if (gr.get("sys_id","<sysid>"))  trans_text = gr.getDisplayValue('<fieldname>');

In this script, replace the placeholders with the following:

  • <tablename> is the name of the table where the translated field exists.
  • <sysid> is the sys_id of the record
  • <fieldname> is the name of the translated field.

The value in variable trans_text will be dependent on:

  1. the current language selected for the user's current session.
  2. if a corresponding record exists in the sys_translated_text table. If no translation record is found, the English version of the field's value will be returned.

Related Links

Translating text fields


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.