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Image files are not accessible on the instance if the image has / in the name - Support and Troubleshooting
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  • Image files are not accessible on the instance if the image has / in the name
KB0749700

Image files are not accessible on the instance if the image has / in the name


870 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

If an image name has / [slash] in its filename then images are not accessible on the instance.

Cause

  • The instance was missing the com.glide.ui.virtual_host system property. 
  • This is an OOB Property with Value - pa,html,script,include scripts,glide,custprefix,_sn
  • If the instance does not have this property it can behave the same way even if all images exist, it does not identify the image. 

Resolution

Add this system property manually or from any other OOB Instance:

com.glide.ui.virtual_host


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