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Discovery schedule is not working in instance when running through Discover Now - Support and Troubleshooting
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  • Discovery schedule is not working in instance when running through Discover Now
KB0749673

Discovery schedule is not working in instance when running through Discover Now


1898 Views Last updated : Jul 24, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Discovery schedule is not working in the instance.

Quick discovery works, but when running the same discovery through the discovery schedule using the Discover Now button, discovery does not start. Not even the discovery status record is generated when discovery is running through the scheduler.

Cause

Customized Discovery script include.

Resolution

Revert the Discovery script include to the out of box instance. 

Navigate to: /nav_to.do?uri=sys_script_include.do?sys_id=a6cdaf5bc0a802550004f460b6c04967

Use out of box version for this script include. Verify issue is fixed with OOB script and review your customizations if needed to reapply.


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