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Business Rule on insert REST API not kicking off via Flow Designer , works if record INSERTED manually - Support and Troubleshooting
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  • Business Rule on insert REST API not kicking off via Flow Designer , works if record INSERTED manually
KB0749618

Business Rule on insert REST API not kicking off via Flow Designer , works if record INSERTED manually


1651 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

If Flow Designer is used to UPDATE or INSERT any records because of which if it does an External Call( From a business rule on those tables) using any of the Web Services it throw following error in the localhost logs:


" No IntegrationHub plugin is available, external calls from the Flow Designer requires IntegrationHub subscription "

Release

London onwards

Cause

IntegrationHub Licensing compliance.

Any external call from Flow Designer requires an IntegrationHub entitlement.

If any customer is doing integrations on business rules on a table that Flow Designer is touching, it requires an IntegrationHub entitlement. 

Resolution

Paid plugin: ServiceNow IntegrationHub Installer need to be installed.

 

Additional Information

Request IntegrationHub


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