A user is unable to update a record and gets the error message:
"Write operation against '<table_name>' from scope '<scoped_application_name>' has been refused due to the table's cross-scope access policy"
"Write operation against 'x_laol_facility_se_facility_services' from scope 'rhino.global' has been refused due to the table's cross-scope access policy"
Kingston, London, Madrid
This error shows when the table <table_nem> is not configured to accept cross scope updates.
- Navigate to https://instancename.service-now.com/nav_to.do?uri=sys_db_object_list.do
- Find the table mentioned in the error message (<table_name>) and open the record.
2- Under the section "Application Access", check the boxes 'can create', 'can update', and save it.
Create a table (Application Access): https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/table-administration/task/t_CreateATable.html