When importing Software Asset Management Entitlements through an excel sheet, the start and end date are not added correctly to the record.
Steps to Reproduce
- Enable SAMP plugin
- Navigate to Software Asset > Import Entitlements
- Download the Excel sheet template and fill it in making sure that the start and end dates are filled
- Import the excel sheet
- The record will have different start/end dates (illogical dates)
Go to System properties -> Basic Configuration and change the Date format to yyyy-MM-dd.
If this workaround is not possible, please contact Support to implement a temporary fix in the SAMPEntitlementUtil script include as this is protected.
Apply the update set attached to this article. Note: Applicable to Madrid instances only.
Related Problem: PRB1331499