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Description

Symptoms

Reference qualifier for subcategory returns blank

Reference qualifier using another reference variable is returning blank

Cannot filter subcategory based on category

 

Release

Any

Cause

The reference qualifier for subcategory is not getting the category value

Resolution

Change the reference qualifier to get the value of the other reference variable. Sample as follows filters the subcategory records to return active=true, class_name=incident, type=subcategory, and parent_category=category.

Instead of using current.category, since you are referring to another reference variable use current.variables.category.getValue() instead

FROM:
javascript:'active=true^class_name=incident^type=subcategory^parent_category=' + current.category;

TO:
javascript:'active=true^class_name=incident^type=subcategory^parent_category=' + current.variables.category.getValue();

 

Article Information

Last Updated:2019-08-02 20:42:43
Published:2019-05-20