The Column Label is not saved when creating a function field on a custom table.

Steps to Reproduce

  1. Navigate to: System Definition > Tables
  2. Create a new table with 2 new fields:
    -Department (reference to Department, cmn_department)
    -Group (reference to Group, sys_user_group)
  3. Click the 'New' UI Action to create a 3rd field, a function field with the following values:
    -Type: String
    -Column label: Department Group Display
    -Column name: u_department_group_display
    -Max Length: 100
    -Function field: true
    -Display: true
    -Function definition: glidefunction:concat(," :: ",
  4. Save.

    > Expected behavior: The column label should be saved with the field.

    > Actual behavior: The field is saved but the column label is wiped out.


This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

Known workaround: Uncheck the 'Function field' check box and create a Business Rule to populate a value in that new column.

Related Problem: PRB1326021

Seen In

SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - Threat intelligence - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Intended Fix Version


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Article Information

Last Updated:2019-11-01 10:44:06