Description

• Cloud Management Platform allows creating own Resource Operations: Add a resource operation to the execution plan  
• Similar to OOB Resource Blocks which are allowed create our own operations, we also have the ability to create Resourceblocks from ARM templates: Create a catalog item from an ARM template, 
• Once the ARM  template Validated successfully, we can review the ResourceBlock and the Catalog item created and ready to provision

Issue

• The Catalog Item created from the Catalog Item gets provisioned successfully, at User Portal we can view the Stack and Resource details as below.

 

• According to the behaviour, the Stack will have its own operations as "Deprovision" "Stop" and "Start" 
• Soon after we provision, the Resources (Appserviceplan & Webapp) will not be having Resource Operation  because the Resource does not contain the operations
• As per the requirement, we will need to Create Resource Operations under the Newly created ResourceBlock  from the ARM 
• Once we create the Resource Operations, the user portal does not display the newly created operations.

• The issue to understand and fix is that How to get the Resource Operations Visible 

Cause

• ServiceNow CMP store new/unknown resource types in cmdb_ci_cmp_resource table.
• As the Newly created ARM Resources have no specified classes, creating Resource Operations the ResourceBlock created by the ARM will be affected or  Visible. 
• In order to get the Resource Operations which are associated with the cmdb_ci_cmp_resource table, we will need to create the Resource Operations on "Cloud Resource" Resource Block. 

Fix 

1. Hop to the instance
2. Impersonate to the user with privileges to create a Resource Operation
3. Navigate >> Cloud Admin Portal >> Design >> Resource Blocks >> Cloud Resource (By default no Interface or Operation is available) 
4. Create a Guest Interface 
5. Operations >> Newly Created Guest interface >> Create an Operation (Provided the API logic as per the requirement) 

Now 

1. Navigate >> Cloud User Portal >> Stacks >> Choose the Stack created from the ARM >> Now we could see the Operation.