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Description

ATF: Error when opening a non-form Service Portal page: "Unable to submit form, g_form is not defined. A valid form must be open before setting values"

Steps to Reproduce

  1. Create a new ATF Test as follows:
    • Open a Form (SP) -> Portal - HI Service Portal, Page - form, Table - incident, sys_id - {sys id of incident)
    • Set Field Values (SP) -> Table - Incident, Field values - Additional comments - {test comment}
    • Submit a Form (SP)
  2. Run the test.
  3. The test fails with error "FAILURE: g_form is not defined. A valid form must have g_form defined

Workaround

This problem has been identified as a future possible product enhancement. You can subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB1250935

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - IRM - SIG Assessment Legacy - Madrid 2019 Q1
SR - IRM - Vendor Risk Management - Madrid 2019 Q1
SR - ITOM - CMDB CI Class Models - 201908
SR - ITOM - Discovery and Service Mapping - 201908
SR - ITOM - Discovery and Service Mapping - v1.0.35
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Check Point Integration - New York 2019 Q3
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response UI Patch - London 2019 Q2 v.6.2.3
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Fixed In

New York

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-07-25 05:40:42
Published:2019-05-20