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Description

A field can be added to multiple form sections of the same form. Currently, it's rendered each time, the one that actually gets used when the form gets submitted might not be the one modified by a user. This leads to confusion when their changes to that field have no apparent effect upon saving a form. Having the same field showing on the same form in two different sections, the later one will not be writable.

Steps to Reproduce

  1. Add the same field on 2 different places on a form, for example, one time on the header and one time on one of the tabs. It's easier to observe the issue with a checkbox field.
  2. Select one of the checkboxes and save.
  3. Refresh the form.
  4. Observe that none of the checkboxes is selected.

Workaround

Remove one of the fields from the form so that it appears one time only.

This problem has been identified as a future possible product enhancement. You can subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.


Related Problem: PRB094076

Seen In

Eureka Patch 10
Eureka Patch 4 Hot Fix 1
Eureka Patch 6
Fuji Patch 3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Security Incident Response PA Content - New York 2019 Q3
SR - SIR - Splunk Sighting Search Integration - Madrid 2019 Q1
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - SIR - Threat intelligence - New York 2019 Q3
SR - SIR - VirusTotal Integration - New York 2019 Q3
SR - VR - Rapid7 - London 2019 Q2 v.6.2.1
SR - VR - Vulnerability Response - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-12-06 05:36:12
Published:2019-09-17