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Description

The CMDB Dashboard does not refresh the scores after a new/recently finished run of the health jobs when it is reloaded

Scorecard widgets are cached for 30 minutes in the browser. If changes have been made to health dashboard configuration, or to CMDB Data, and the health jobs run again, the new scores don't show up in the dashboard, unless the browser cache is cleared or after waiting 30 minutes.

Steps to Reproduce

  1. Run the Correctness Job
  2. Add 2 duplicate Linux servers (same name) and rerun correctness job
  3. Refresh Dashboard. It still shows the previous duplicate count

Workaround

This problem has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB1312321

Seen In

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Fixed In

Madrid

Associated Community Threads

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Article Information

Last Updated:2019-05-29 07:16:15
Published:2019-05-23