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Description

After attaching TIFF file to a record and refreshing the page, the name of the image disappears in the activity stream.

Steps to Reproduce

1. Navigate to incidents and open on that is in progress.
2. Attach a TIFF image. Notice the upload action and name are in the work notes activity stream.
3. Refresh the frame or browser. Notice the name of the image disappeared in the activity stream.
4. Inspect the element with the developer tools of the browser. See that the element is still here but invisible.

Workaround

This problem is fixed in all currently supported releases. Review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.


Related Problem: PRB1340382

Seen In

London
Madrid Patch 1 Hot Fix 2

Fixed In

New York

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-07-19 04:14:14
Published:2020-07-19