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Filtering a reference/select box based on another variable does not work for end users - Support and Troubleshooting
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  • Filtering a reference/select box based on another variable does not work for end users
KB0748690

Filtering a reference/select box based on another variable does not work for end users


1142 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

Filtering a reference/select box based on another variable does not work for end users

Release

All Supported

Environment

Service catalog

Cause

The user does not have read access to the field the Catalog Client Script uses to apply the filter

Resolution

Make sure users have read access to the dependent table or field using to apply the filter


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