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Symptoms

In the VTB the @mention functionality does not work when the user clicks on comment in the activity stream

Release

Kingston, London, Madrid

Cause

This is expected behavior as the @mention functionality works only in the below scenario.

1. On a form, in the activity formatter (UI16 only). 
2. In a list, in the activity stream for a specific record. 
3. On a Visual Task Board card, in the card details.
4. In a Connect record conversation. 

Resolution

This is expected behavior and there is an enhancement request for this already.

Additional Information

For more information, please go through below documentation.

Activity streams

Article Information

Last Updated:2019-05-21 11:57:48
Published:2019-05-06