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'Relative' operator on date cannot be modified using Edit filter on Visual Task Board - Known Error
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  • 'Relative' operator on date cannot be modified using Edit filter on Visual Task Board
KB0748455

'Relative' operator on date cannot be modified using Edit filter on Visual Task Board


367 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

'Relative' operator on date cannot be modified using Edit filter on Visual Task Board

You may also refer to the attached PRB729010.mov for more details on the issue

Steps to Reproduce

1. Self Service > Visual Task Boards
2. Create New Visual Task Board
3. Select Data Driven Board
4. Task Table = Incident
5. Lane Field = State
6. Click Next
7. Set the filter (Resolved, relative, on or after)
8. Click the last drop down on the filter (-- None --)
9. Enter a numeric value into the field and save

Expected:
Use can define a relative time for a filter

Actual:
In Chrome, the user cannot set focus in the text field to enter a numeric value. In IE, the user can set focus but still cannot save.

Workaround

After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.


Related Problem: PRB729010

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