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How to disable the auto provisioning of snc_internal and/or snc_external roles - Support and Troubleshooting
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KB0748329

How to disable the auto provisioning of snc_internal and/or snc_external roles


14167 Views Last updated : Jun 20, 2025 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

How to disable the snc_internal and/or snc_external roles to be assigned to users automatically.

Release

All currently supported versions. 

Resolution

The "Explicit Roles" plugin might be installed as part of other plugins, such as the Customer Service Management plugin or the Vendor Risk Management plugin. The Explicit Roles plugin provides the snc_external and snc_internal roles.

When the plugin is activated:

  • All existing users are automatically assigned the snc_internal role.
  • Newly created users are automatically assigned the snc_internal role when they first attempt to log in to the instance, unless they have been explicitly assigned the snc_external role.

For more information, please review the formal documentation about Explicit roles. 
 

This functionality can be turned off after setting to false the system property below, however, it is not recommended to turn off (see note below):  
glide.security.use_explicit_roles 

 

IMPORTANT NOTE: Please evaluate and test this property in a non-production instance before testing in Production. Users or applications might be inaccessible if users do not have the snc_internal or snc_external role, so testing is important.  Also, be aware that Update Sets cannot be done if one instance has installed the "Explicit Roles" but the other one does not.  


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