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Description

Symptoms

You have reached the daily limit for comments posted by a user

Cannot mark knowledge article as helpful

 

Cause

The property glide.knowman.show_yn_rating is set to false

Resolution

Set the property glide.knowman.show_yn_rating to true

This is checked by the 'Knowledge Article Helpful' widget

Article Information

Last Updated:2019-08-02 20:44:44
Published:2019-05-31