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Data certification ignoring the certification filter set on the template - Support and Troubleshooting
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  • Data certification ignoring the certification filter set on the template
KB0748155

Data certification ignoring the certification filter set on the template


717 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms

In Data Certification, when running certification audits, the filter on the template is being ignored.

Example scenario:

  • Certification audit "CertAudit" has been configured to use "CertAuditTempl" as a template;
  • "CertAuditTempl" runs on cmdb_ci table and uses "CertAuditFilter" as a filter;
  • "CertAuditFilter" filters cmdb_ci table to a specific manufacturer resulting in 100 records (cmdb_ci has 100000 records in total);

When running the Certification Audit, 100000  audit records are created instead of just the 100 from the filter.

Release

All releases.

Cause

The user set to "Run As" on the certification audit definitions does not have access to the certification filter (cert_filter) table. For that reason, the script is ignoring the filter configurations.

Resolution

Set the "Run As' user to a proper user on the Certification Audit.


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